The Wireless DSL package, unlike
traditional DSL or cable modems, doesn't need phone or cable
lines to operate. It uses a microwave antenna which is mounted
on your roof, which communicates via line of sight with a microwave
antenna on our tower. This provides a
number of advantages and disadvantages for the
customer. The advantage is primarily one of distance. Wireless
DSL has a range of approximately 15 miles providing that
there is line of sight between the two antennas. The disadvantage
is that of reliability. Antennas in the elements of Alaska
are prone to weather damage not to mention the occasional fight
between two bald eagles, "...yes, it really happened,
broke the hell out of our antenna". Wires, needless to
say, are less susceptible to this type of damage. If you are
out of range for those type of services, we are the next best
bet. Typically, customers see speeds of 200-300kb/second above
the speed package they purchased. The second drawback to wireless
DSL service is the initial cost of setup which usually runs
nearly $700. This is not profit for us. It is the cost of the
microwave equipment that must be mounted on site for the service
to work. Once you are over this hurdle, the monthly fee is
comparable to other "always on" broadband Internet
services.
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